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APARTMENT REVIEWS IN Nashville

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RESIDENT REVIEWS

Check out some of the positive reviews of Highlands at the Lake Apartments! At Highlands at the Lake Apartments, we value all our residents voices, and can’t wait for you to see our apartments for yourself.

Check out some of the positive reviews of Highlands at the Lake


B
12/20/2024


S
12/14/2024

landon is awesome!! so helpful and nice with all that needs to be fixed :)

S
12/03/2024

I had lived here over a decade ago, and when I came back 10 years later, it was still the "home" that I remembered. I work in downtown Nashville, so when I come home at night, it is at this place on the lake, under the stars, and among the wildlife that sort of reminds me of my old college days fall and winter retreats. It's also worth mentioning that the office staff are people who actually "listen", whatever the issue may be if you have to talk to them.

S
12/02/2024

As always, Matt came and did an amazing job of fixing my toilet. He then cleaned it and checked to see if I was ok. He is more than just an employee-he is a rock of confidence that makes me feel protected and safe. Whatever you’re paying him-triple it and it’s not close to his worth as a man and as a representative of your company.

N
11/24/2024

Maintenance came to fix a few things in the apartment within 24 hours of my request! They were very quick and respectful!

J
11/24/2024

Very nice, very friendly, very easy to talk to and get things handled!

D
10/07/2024


S
09/04/2024

I lived in this apartment from March of 2023 through June 2024 and had a positive experience overall. Units: I got a renovated units and they were very nice for the price! I had no problems with appliances and there was adequate storage throughout the apartment. Other than some rude neighbors who moved in upstairs towards the end of my lease, I really didn’t hear my neighbors at all. Office staff: concerns are addressed quickly and professionally! I never had issues communicating with office staff or getting my needs met. The property manager especially was very thorough and solution focused which is a rarity in the renting business. Property: the grounds are well maintained for the most part and there’s lots of grass and trees. Their dog park could use some TLC from dogs digging in the grounds but I never felt my dogs were unsafe. I also felt comfortable and confident walking my dogs late at night and there’s ample light throughout the property. Maintenance: They are LIGHTNING quick and SO nice! They are all so fast and professional. If they can’t solve your problem on the first visit, they are honest and empathetic and get it fixed within the next day or so. I had a few after hours maintenance needs or emergency calls and they were there within a couple of hours. Dumpster: yes the dumpster/compactor breaks every other week or more, but this is not the property’s fault as residents overstuff the compactor causing it to jam or put items in there that don’t belong. Maintenance always has it fixed in the next business day or they call someone in to fix it. I really have no negative things to say about the property or the staff who work here which is pretty incredible! I really enjoyed my time at this property and would live here again. I only moved out because I relocated out of state. I want to thank all the staff at highlands at the lake for being such a positive living experience for me! :)

m
06/22/2024

Keirsten has been incredibly and unbelievably helpful throughout my process in calling Highlands at the Lake our new home! Thank you beyond the stars Keirten!

D
05/22/2024

Great location! Nice amenities. Keirsten leased me here and has been exceptional. I recommend!


The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.

Call Us
(615) 889-7117
Address
100 Arbor Lake Boulevard
Nashville, TN 37076
Office Hours
Monday - Wednesday: 08:30 AM - 05:30 PM
Thursday: 08:30 AM - 08:30 PM
Friday: 08:30 AM - 05:30 PM
Saturday: 08:30 AM - 05:00 PM
Sunday: Closed