Welcome to Highlands at the Lake

Lorraine

Stars: 5

Just a beautiful property with an even more beautiful staff. So clean, so supportive, so nice. Just a great place to live, laugh, and love!

Sep 24, 2025

Mary Jones

Stars: 5

Sep 07, 2025

Timothy Petek

Stars: 4

Jun 27, 2025

Hailey Long

Stars: 5

I meant to give a review sooner, but KIRSTEN was so amazing. She gave me the best service and tours! This is my first apartment and she helped me move in within a week, helped me understand everything I needed to know as this is my first time renting. The place was super clean and very quiet!

May 09, 2025

Preston Rowe

Stars: 5

Apr 10, 2025

Jaime Moss

Stars: 5

Mar 26, 2025

Ray Ross

Stars: 5

Moved a customer from 1 building in the facility to another. 1st time there. Great location

Jan 22, 2025

Amia’ Butler

Stars: 5

Landon was so kind and went over and beyond with my repairs. He was kind, knowledgeable and quick. Thank you Landon!

Jan 08, 2025

Taylor 187367

Stars: 5

Dec 26, 2024

Sydney Adele Hoover

Stars: 5

Keirsten is absolutely phenomenal! Super friendly, super informative, and made our first apartment move in super easy!

Dec 21, 2024

Brax H.

Stars: 5

Dec 20, 2024

Shannon LaMotta

Stars: 5

landon is awesome!! so helpful and nice with all that needs to be fixed :)

Dec 14, 2024

Shayne Edwards

Stars: 5

I had lived here over a decade ago, and when I came back 10 years later, it was still the "home" that I remembered. I work in downtown Nashville, so when I come home at night, it is at this place on the lake, under the stars, and among the wildlife that sort of reminds me of my old college days fall and winter retreats. It's also worth mentioning that the office staff are people who actually "listen", whatever the issue may be if you have to talk to them.

Dec 03, 2024

Sammy Shamy

Stars: 5

As always, Matt came and did an amazing job of fixing my toilet. He then cleaned it and checked to see if I was ok. He is more than just an employee-he is a rock of confidence that makes me feel protected and safe. Whatever you’re paying him-triple it and it’s not close to his worth as a man and as a representative of your company.

Dec 02, 2024

Natalie Cogdell

Stars: 5

Maintenance came to fix a few things in the apartment within 24 hours of my request! They were very quick and respectful!

Nov 24, 2024

Jacob Craighead

Stars: 5

Very nice, very friendly, very easy to talk to and get things handled!

Nov 24, 2024

Daniel Himes

Stars: 4

Oct 07, 2024

Samantha Leseney

Stars: 5

I lived in this apartment from March of 2023 through June 2024 and had a positive experience overall. Units: I got a renovated units and they were very nice for the price! I had no problems with appliances and there was adequate storage throughout the apartment. Other than some rude neighbors who moved in upstairs towards the end of my lease, I really didn’t hear my neighbors at all. Office staff: concerns are addressed quickly and professionally! I never had issues communicating with office staff or getting my needs met. The property manager especially was very thorough and solution focused which is a rarity in the renting business. Property: the grounds are well maintained for the most part and there’s lots of grass and trees. Their dog park could use some TLC from dogs digging in the grounds but I never felt my dogs were unsafe. I also felt comfortable and confident walking my dogs late at night and there’s ample light throughout the property. Maintenance: They are LIGHTNING quick and SO nice! They are all so fast and professional. If they can’t solve your problem on the first visit, they are honest and empathetic and get it fixed within the next day or so. I had a few after hours maintenance needs or emergency calls and they were there within a couple of hours. Dumpster: yes the dumpster/compactor breaks every other week or more, but this is not the property’s fault as residents overstuff the compactor causing it to jam or put items in there that don’t belong. Maintenance always has it fixed in the next business day or they call someone in to fix it. I really have no negative things to say about the property or the staff who work here which is pretty incredible! I really enjoyed my time at this property and would live here again. I only moved out because I relocated out of state. I want to thank all the staff at highlands at the lake for being such a positive living experience for me! :)

Sep 04, 2024

maynard martin

Stars: 5

Keirsten has been incredibly and unbelievably helpful throughout my process in calling Highlands at the Lake our new home! Thank you beyond the stars Keirten!

Jun 22, 2024

Darren Thompson

Stars: 5

Great location! Nice amenities. Keirsten leased me here and has been exceptional. I recommend!

May 22, 2024

Robyn Meeks

Stars: 4

The community is overall pleasant. The staff is friendly and approachable. It is a safe place for my kids to play and enjoy. The amenities such as the swimming pool and fitness facility are nice.

Oct 22, 2023

Debra Swatik

Stars: 5

Great staff, very accomadating

Oct 15, 2023

Faith Westphal

Stars: 5

Keirsten was an absolute doll, she was so helpful from the moment she answered the phone! During our tour she really made me feel like I was at home! The property itself is beautiful and the office staff was very welcoming!

Jun 28, 2023

Shayne Edwards

Stars: 5

I'm one of the folks who reads the emails and does the surveys. Everyone has their own "nitch" as far as living environments, but for me personally, if you've primarily been raised in nature and you need that peace (trees, the lake, racoons and even the buzzards will stop by to say hi [and don't tell management that I fed a buzzard my leftover steak once; that bird was so happy]) ... this place was it for me. I work in downtown Nashville, but coming "home" only 15 minutes away from downtown, every night it's just me and the stars and the silence. I was offered a cheaper deal for a bigger place in a similar area, but it's the "nature" as to why I chose this place (with no regrets).

Jun 27, 2023

Trip Wheeler

Stars: 5

I've enjoyed our stay here over the last 6 years. The team is extremely friendly and helpful, as well as understanding and professional. The dog park is a cool and unique feature. The tennis court, grilling area, pool, gym, and hot tub are also great. What I love the most is the proximity to the lake. We're just a walk away from Nashville shores, the marina and BBQ restaurant, fishing, boating, jet skiing, and hiking. And every memorial day and 4th of July you can take in the fireworks display right from your balcony, or walk down to the beach without fighting for parking. It really makes for an additional next-level experience! The only issue I've had is the price increase and the constantly nonfunctional trash compactor. The prices, sadly, are simply par for the Nashville-metro population growing faster than the job market and available standard of living compensation. And I talked to the maintenance people about the compactor several times. It's primarily an issue with residents either leaving the door open so rain blows the fuses, or trying to force items into it that are too big and end up jamming it. Also, some less-than-brilliant people will just toss junk in front of the compactor, leading people to falsely believe it's broken resulting in a chain reaction of people just tossing their trash similarly. So while unfortunate and unpleasant, it's not really the complex's fault. It would, however, be a big improvement if they eventually add a couple smaller dumpster areas to each parking lot, because for most residents, it's simply not practical to walk your trash that far. Most of us take it by putting it on top of your vehicle when you're leaving the complex. But if you've lived in an apartment before, you know that there are always things that can be improved. Overall, it's a good place to live with polite neighbors, no pest issues, plenty of parking, and surprisingly beautiful and private views if you get a unit that has a rear facing the lake.

Jun 22, 2023

Laura Hendricks

Stars: 5

Well they have been so helpful with maintenance to finding me the right spot to live. I recently did a chapter 13 and they worked with me in that . Now I didn’t owe any apartments but I sure was blessed with there help.

Apr 27, 2023

Marnie Humphrey

Stars: 5

I've lived here since 2017, and the staff has made my move from Ohio very pleasant.

Feb 21, 2023

Mark Bone

Stars: 5

Phenomenal living experience and staff .

Feb 15, 2023

Raider Vader

Stars: 5

It's always a chore moving into a new community especially one in an area you're not familiar with and management people at Highlands at the lake we're very cordial courteous and concerned that I had the best moving experience possible I appreciated the atmosphere and the feeling of acceptance I will recommend this to all of my friends or family should they need to move. I had one repair issue which was taken care of promptly and efficiently I appreciate my short time here so far and do believe it will continue to be a calming satisfying experience in the future.

Feb 15, 2023

Dustin Phillips

Stars: 5

I have not really had a complaint about much since I have been living here. I have been very pleased with the value of the amazing apartment that I share with my son. So anyway the only “ issue” I do have and it’s not that much of a problem but it seems that NONE of the Work Orders that I have ever put into thur the porthole in the apartment request system have EVER gotten taken care of. But I have never liked trying to get problems in my apartment taken care of like that and just leaving a E-message for whoever whenever they are able to read it much less take care of any problem. So I just decided to start going up to the office and speak with one of the Wonderful Ladies who work there and just have them send the problem info directly to the right people and in the 3-4 times I haven’t had not a single problem with getting my problems resolved within a half a day to a day at most!! Love it here and the staff in the office are truly helpful good people that will go above and beyond to help you out with anything you may need and really deserve to be given the credit they deserve 😊 So hard to find a truly nice and safe spot in the world of today. Couldn’t be happier with my time here and look forward to staying a good piece longer 😉

Dec 17, 2022

Abdul Hamid Assaf

Stars: 5

Nov 19, 2022

Peter Emerson

Stars: 5

Oct 26, 2022

Robert Vojnovski

Stars: 5

I moved here in November 2020 and have thoroughly enjoyed my stay here. The staff was super helpful making my move up here from Florida. The community is full of super nice people, very dog friendly and overall a quiet complex. For the price, you won't find many better options. It's really a short jump on the highway to get to downtown. 20 minutes tops if there's traffic. My only call out would be the trash compactor. Often times it gets full very quickly and on the weekends there would be piles of trash. Thanks for a great two years!

Sep 20, 2022

C S

Stars: 5

This is a nice community there are some downfalls such as the trash getting backed up and maintenence orders being worked slow, other than that a great community

Sep 12, 2022

Jessica Kimbro

Stars: 5

I love living over here ,I moved over here in January 2022 & it’s quiet and my apartment is spacious and nice. The neighbors are respectful and nice. I love the amenities we have.

May 01, 2022

Emily Matlock

Stars: 5

Matthew was amazing!! He was able to get my air fixed in less than 30 minutes and I could not be more grateful!! He is a wonderful technician! Thank you again!!!

Apr 25, 2022

Raven Wilson

Stars: 4

My time here has been great, though maintenance can be slow some request have been timely. More things for the kids and not just animals & monthly community activities would be nice ; picnic areas and cameras would be a plus outside of having personal cameras for some. Close proximity and minutes to many restaurants, gas stations, shopping and attractions such as water park, bowling, jump parks, boat marina, etc. Spacious 3 bedroom floor plan, patio w/ storage room and laundry within apartment.

Mar 21, 2022

John Henry Soto

Stars: 5

We moved here from New Jersey and it's the best decision ever! Highlands is great! The staff is even greater! We are looking forward to being part of this community. Soto

Aug 04, 2021